Services

Choose the right starting point for the operational bottleneck.

The service catalog routes concrete symptoms to focused work: audit, sprint, data cleanup, Office automation, AI assistant or partner support.

Start narrow. A service can begin with one report, one interface, one EAM issue, one workflow or one AI use case.

Problem-based routingProductized servicesDocumentation and handover
Operational team reviewing field work and system information

Service chooser

Match the work to the real bottleneck.

Use this section when you know the symptom but not the service name.

EAM Quick Audit

For teams that are not sure where the real EAM bottleneck sits. Review symptoms, system boundaries, data quality and next-step priorities.

View EAM Quick Audit

EAM & Integration Sprint

For known HxGN EAM, SQL/FlexSQL, JavaScript, report, workflow or interface improvements that need hands-on delivery.

View sprint

Interface & Data Reliability Sprint

For interfaces that technically run but create mismatched records, delayed updates, missing context or manual reconciliation.

View reliability sprint

EAM Data Quality & Reporting

For asset, work order, failure code, meter, reporting and dashboard foundations that teams need to trust.

View data and reporting

Office Workflow Automation

For Microsoft 365 workflows around Excel, Outlook, Teams, SharePoint, Power Automate and operational handovers.

View Office automation

Operational AI Assistants

For assistants and data products around operational documents, EAM exports, reports, SharePoint content and human approval points.

View AI assistants

Partner Delivery Support

For EAM, ERP, integration and implementation partners that need specialist capacity while keeping account ownership.

View partner support

Complete service catalog

Productized starting points with concrete outputs.

Each service keeps the scope small enough to decide, build, document or stop without creating a broad transformation program.

EAM Quick Audit

Trigger: nobody agrees where the EAM issue really sits. Work: issue map, system boundary review and data/reporting checks. Outputs: priority map, quick wins and next-step recommendation.

Open service

EAM & Integration Sprint

Trigger: a known EAM change needs hands-on execution. Work: SQL/FlexSQL, JavaScript, forms, workflow, reports or interface fixes. Outputs: implemented improvements, documentation and hardening backlog.

Open service

Interface & Data Reliability Sprint

Trigger: the interface runs but operations still reconcile by hand. Work: mapping, error paths, timing, ownership and data checks. Outputs: mismatch diagnosis, fixes or a reliability backlog.

Open service

EAM Data Quality & Reporting

Trigger: reports, dashboards or AI ideas are blocked by weak EAM data. Work: asset, work order, failure, meter and report-logic review. Outputs: issue register, cleanup priorities and reporting foundations.

Open service

Office Workflow Automation

Trigger: Excel, email, Teams or SharePoint work repeats every week. Work: Power Automate, Excel/API sync, approvals and notifications. Outputs: small usable automation with monitoring and handover.

Open service

Operational AI Assistants

Trigger: an AI use case needs real sources and guardrails. Work: assistant scope, data readiness, source visibility, approval and fallback design. Outputs: prototype, decision support or no-build recommendation.

Open service

Partner Delivery Support

Trigger: a partner needs specialist delivery depth. Work: defined specialist slice, review or sprint support. Outputs: technical delivery, review notes, handover and partner-owned account continuity.

Open service

How to choose

Route by the symptom you see first.

Unsure where the issue sits

Start with EAM Quick Audit. It maps symptoms, source systems, report logic, data quality and next-step priorities.

Start with audit

Known EAM change

Start with EAM & Integration Sprint when there is a concrete HxGN EAM, SQL/FlexSQL, report, workflow or custom logic change.

Start sprint

Interface runs but creates pain

Start with Interface & Data Reliability when records arrive late, incomplete, duplicated, wrongly mapped or hard to reconcile.

Stabilize interface

Reports, dashboards or AI blocked by data

Start with EAM Data Quality & Reporting to improve the foundations before dashboards or assistants depend on them.

Improve data

Manual Office work

Start with Office Workflow Automation for Excel, Outlook, Teams, SharePoint and operational handovers.

Automate workflow

AI idea needs guardrails

Start with Operational AI Assistants when the use case needs known sources, human approval and fallback decisions.

Scope AI

Partner needs capacity

Start with Partner Delivery Support when an implementation or integration partner needs specialist depth without losing account ownership.

Add capacity

Send the bottleneck. We will route it.

A short description of the operational friction is enough. Tiravera will suggest the most useful starting point.